The fastest way to order an NHS repeat prescription is through the NHS App — and now you can track every step in the app too. Once your GP approves it and we receive it, we usually have it ready to collect the same day.
Ask at any branch to sign up to our free SMS service. The second your prescription is on the shelf, we’ll text you — no need to call ahead or guess.
Order on the NHS App
Open the NHS App, choose your repeat medication, and send the request to your GP. It takes about 30 seconds.
We prepare it
Once your GP approves it and we receive it, we usually have your prescription ready the same day — stock permitting.
Collect from your branch
You'll see "Ready to collect" in the NHS App. Pop into any of our four Oxford branches and we'll hand it over.
For medications we hold in stock — which is almost everything we dispense regularly — your prescription is usually ready the same day we receive it from your GP.
If something needs to be ordered in, the typical turnaround is 24–48 hours. We'll text or call you the moment it lands.
In stock — ready
Needs ordering in
We’ll notify you when it’s ready
Collect at any branch
Free one-off sign-up — takes 30 seconds.
Order through your GP surgery directly, or via your GP's online system (Patient Access, SystmOnline, MyGP etc.). Once your GP processes the repeat, it comes through to us the same way — pop into any of our four Oxford branches to collect.
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